General FAQs
Yes, the high-quality synthetics we use in our fragrances are within limitations set by IFRA and ASEAN cosmetic directive. These synthetics play a crucial role in making our products sustainable, better for our planet and aligning with our commitment against animal cruelty. An example includes the ethical creation of musk accord from high-quality synthetics that would otherwise be traditionally derived from a gland between the navel and genitals of male musk deer.
Additionally, synthetics contribute to the longevity of the fragrance on the skin, ensuring a lasting uplifting experience for you. Synthetic materials also enable us to closely monitor any potential allergic reactions, unlike natural oils which can contain complex and varying components that are difficult to quantify accurately. This meticulous approach aligns with our commitment to providing safe and exceptional fragrances.
Scent Journer perfumes are free from gender labels. Inspired by nature's diverse and precious qualities, untouched by judgments, we embrace inclusivity and empower you to select scents that resonate and align with your personal preferences.
To experience our exquisite fragrances, we encourage you to explore our online-exclusive discovery sets. These discovery sets comprise 3-5 perfume samples, providing an opportunity to immerse yourself in our range. When you purchase this discovery set, you'll receive a $20 voucher to apply towards your next online order of a full-size 50ml perfume (with a limit of one voucher per purchase). Additionally, we offer a complimentary product sample with each order, subject to availability while stocks last.
You can find Scent Journer fragrances available at various retailers around Singapore. Alternatively, you can book a masterclass or workshop and visit our fragrance lab. This allows you to explore our complete fragrance collection and gain valuable insights, tips, and tricks directly from our founder.
At this time, Scent Journer perfumes are currently exclusively available for purchase in Singapore due to shipping regulations. Perfumes fall under the category of dangerous goods, as their alcohol content makes them highly flammable with a low flash point. Consequently, shipping perfumes incur an additional $30 USD dangerous goods fee imposed by DHL Express.
If you're genuinely interested in purchasing our perfumes and paying for the additional dangerous goods fee, please don't hesitate to contact alex.lim@scentjourner.com to proceed with your order.
While we regret that cost-effective international shipping for perfumes isn't feasible at present, we aspire to extend our reach to more countries in the future, bringing our perfumes to your region.
Our fragrances have a shelf life of over 24 months when stored in their boxes away from direct sunlight or heat, in consistently cool and dry conditions. Proper storage is key to preserving their quality. The natural essences in our perfumes can be affected by heat, light, and humidity. While our perfumes don't have a strict expiration date, we recommend using them within two years of unsealing for the best olfactory experience.
We uphold stringent ingredient and formulation standards in accordance to IFRA standards through the 50th Amendment and ASEAN Cosmetic Directive in our fragrances. Because we know you are using our products around people you love, we only create what we'd personally use at home, on our skin, and with our families.
As with all fragrances, follow usage instructions and keep them away from pets and children. If you have any concerns, it's advisable to consult a physician or healthcare expert before use to ensure safety for you and your little ones.
At Scent Journer, we love our animals as much as you do. Our fragrances are formulated to be generally safe to use in the same living space with pets, however, please keep our products out of reach from pets (and children too!).
Please also use as directed according to our warning labels, do not use oils on pets as certain natural oils used in our fragrances can irritate the skin or be toxic to some animal breeds. Smaller animals can be more sensitive to their environments— please consult your veterinarian for the best advice regarding your furry friend. Our products are 100% cruelty-free and not tested on animals.
Certainly, our Room Sprays can generally be applied to fabrics and linens. However, it's recommended to perform a spot test in an inconspicuous area beforehand to ensure there's no risk of staining or damage. Just a precaution, as with any oil-alcohol-based product, refrain from directly spraying on leather items to avoid any potential adverse effects.
Yes, but they are not intended to be used on skin. We use isopropylidene glycerol as a solvent, derived from glycerin—an ingredient often found in skincare products—which sole purpose is to create a long-lasting fragrance in your surroundings. For the body, we recommend you explore our collection of perfumes.
Company FAQs
If you wish to become a retailer, we invite you to send an email to alex.lim@scentjourner.com
Our sales team will evaluate your company presentation. It's important to note that our distribution network is highly selective. Our authorized points of sale typically include department stores, specialized perfumeries, and retail locations with a curated selection of premium brands. We appreciate your interest and look forward to reviewing your proposal.
For all partnerships and press related requests, please get in touch with joyce.lian@scentjourner.com