Enjoy free shipping above $80

Scent Journer’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 to 2 business day, and it would take up to 5 business days for the parcel to be delivered.

 

All shipment will not be process on weekend unless special arrangement have been arrange with our delivery team, or same day express service have been selected.

Shipping rates and delivery estimates

 

Shipment method

Estimated delivery time

Shipment cost

Standard Local

3-5 business days (Min. Spend $80)

Free

Standard Local

3-5 business days

SGD $3.00/-

Standard Local Express

1-2 business days

SGD $6.00/-

Local Express Same Day

4 Hours

SGD $18.00/-

 

Shipment to P.O. boxes or APO/FPO addresses

We do not support P.O. boxes or APO/FPO addresses.

Shipment confirmation and order tracking 

Shipment confirmation will be sent immediately once we have confirmed and process the order, the order tracking will be available once the order have been picked up by our courier service provider.

 For order tracking you may refer to the email we have sent for tracking status, or you may track the order details at our website here.

Customs, duties, and taxes

SCENT JOURNER PTE. LTD.  is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Please note that all of our product have been packed carefully and accordance to fragile goods practice, we are sorry if you have received broken or damaged goods.

 Kindly reach out to our support team at contact@scentjourner.com.sg or you may reach out to via contact form here.

International Shipping Policy

All of our international shipping will be ship via DHL Express.  

Enjoy Free shipping with any order above SGD$350.00.

Country

Estimated Delivery Time

Shipment Cost

 

Handling Fee by DHL Express

Total Shipping Cost

Australia (AU)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

Belgium (BE)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Brunei (BN)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

Bulgaria (BG)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Cambodia (KH)

7 – 28 Business Days

SGD$25.00

SGD$30.00

SGD$55.00

Canada (CA)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

China (CN)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

Croatia (HR)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Cyprus (CY)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Czech Republic (CZ)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Denmark (DK)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Fiji (FJ)

7 – 28 Business Days

SGD$25.00

SGD$30.00

SGD$55.00

Finland (FI)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

France (FR)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Germany (DE)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Hong Kong SAR China (HK)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

Hungary (HU)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

India (IN)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

Indonesia (ID)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

Ireland, Republic (IE)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Italy (IT)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Japan (JP)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

Korea, Rep. Of (KR)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

Macau SAR China (MO)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

Malaysia (MY)

7 – 28 Business Days

SGD$18.00

SGD$30.00

SGD$48.00

Mexico (MX)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Myanmar (MM)

7 – 28 Business Days

SGD$25.00

SGD$30.00

SGD$55.00

Netherlands, (NL)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

New Zealand (NZ)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

Norway (NO)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Philippines (PH)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

Poland (PL)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Portugal (PT)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Qatar (QA)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Romania (RO)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Spain (ES)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Sweden (SE)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Switzerland (CH)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Taiwan (TW)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

Thailand (TH)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

USA (US)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

United Kingdom (GB)

7 – 28 Business Days

SGD$30.00

SGD$30.00

SGD$60.00

Vietnam (VN)

7 – 28 Business Days

SGD$20.00

SGD$30.00

SGD$50.00

 

Returns Policy

For return policy you may refer to this link here for more information.

 

For more information, email support contact@scentjourner.com.sg