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Warranty Terms & Conditions

  1. These terms and conditions apply to the limited warranty ("Limited Warranty") from Scent Journer Pte. Ltd. ("Scent Journer") for certain Scent Journer Mood Nebuliser ("Mood Nebuliser") purchased from online store and authorised store by Scent Journer and to register for Warranty on this form (Warranty form) with proof of purchase uploaded.

  2. Scent Journer will not recognise the device purchase without proof of purchase from our authorised retailer/online.

  3. Unless otherwise specified, the Limited Warranty is valid for 12 months for Mood Nebuliser & 3 months for Replacement Nozzle from the date of purchase ("Warranty Period") and only in Singapore.

  4. The Limited Warranty is valid only for the original purchaser ("Purchaser") of the Mood Nebuliser and is not transferable. 

  5. The Warranty is invalid unless it is purchase directly from our online store or our authorised retailer; and (b) not defaced or altered.

  6. The original purchase receipt must be presented at Scent Journer's request when requesting Limited Warranty services.

  7. The Limited Warranty covers defects in material and workmanship encountered under normal use and installation of the Mood Nebuliser, subject to these terms and conditions. The defective Mood Nebuliser or parts thereof covered under the Limited Warranty will be repaired or replaced (with comparable and/or refurbished equipment or parts) as determined by Scent Journer in its sole discretion. Any Equipment or part thereof replaced shall become the property of Scent Journer.

  8. Any delivery and other incidental charges and charges for services beyond the scope of this Limited Warranty shall be borne by the Purchaser.

  9. The Limited Warranty does not cover:
    • Loss or damage to Equipment arising from or in connection with (i) abuse, tampering modification and/or disassembling other than by Scent Journer authorised personnel; (ii) negligent use and/or misuse (including improper storage, exposure to moisture, excessive temperature, sand, dust, dirt, other pollution or other environmental conditions and failure to follow recommended precautions and operating instructions); (iii) fire, flood, lightning, strike or other acts of God; (iv) defective consumable items such as battery leakage; and (v) accidental damage.
    • Loss or damage to Mood Nebuliser arising from or in connection with the malfunction of, connection to and/or use of parts, accessories and consumables not authorised or recommended by Scent Journer (including re-conditioned, tampered, re-used and/or non-genuine Scent Journer Mood Nebuliser parts, accessories and consumables). In such event, Scent Journer reserves the right to terminate the Limited Warranty immediately.
    • Consumable items, accessories and optional items (eg. Battery, Amber Bottle, Straw).
    • Software supplied with the Equipment.
    • Non-Scent Journer products and peripherals supplied and/or used in connection with the Mood Nebuliser.

  10. All decisions by Scent Journer in respect of the Limited Warranty (including repairs, replacements or issues relating to defects of workmanship or materials) shall be conclusive and binding on the Purchaser.

  11. To the extent allowed by applicable laws, no implied warranty (including that of satisfactory quality or fitness for a particular purpose) applies to the Mood Nebuliser after the Warranty Period. The remedies in the Limited Warranty are the Purchaser's sole and exclusive remedies. Scent Journer shall not be liable for loss of data or any incidental, indirect, special or consequential damages (including loss of benefits or profits) arising from or in connection with the Mood Nebuliser, whether based on contract, tort or otherwise.

  12. Nothing in these terms and conditions or otherwise arising from or in connection with the Limited Warranty shall be deemed or construed to be a policy of insurance between Scent Journer and the customer.
  13. The Limited Warranty including these terms and conditions shall be governed by and construed in accordance with the laws of Singapore.